Clean Contact Data & Groups

Contact Management with Consent & Hygiene

Import CSV, Excel, Google Contacts, or VCF files. Option CRM normalizes Indian phone numbers, removes duplicate records, and keeps suppression lists active.

Start Beta Workspace

Import & Cleaning Pipeline Story

Demonstration of automatic number hygiene and suppression

Illustrative example workspace — not live customer data

1. Raw Import File

9876543210 (Example contact)

09876543210 (Example contact)

9876543210 (Duplicate)

2. Normalized & Merged

+919876543210

Merged into 1 Record

Group: "Example Import"

3. Suppression Check

Opt-in status: Checked

Blacklist: Clean

Ready for Campaign

Google CSV & VCF Import

Upload spreadsheets exported from Google Contacts, Microsoft Outlook, Excel, or mobile VCF vCards. Map custom fields and review invalid rows before confirming import.

WhatsApp Group & Unsaved Sync

Extract group members from WhatsApp groups you belong to, or discover contacts from unsaved active direct chats into dedicated contact groups.

Indian Number Normalizer

Automatically strips leading zeroes, spaces, and formatting typos (`919876543210` → `+919876543210`), ensuring clean WhatsApp number formatting.

Opt-Out & Blacklist Protection

Maintain suppression lists to ensure customers who request to unsubscribe are automatically excluded from future campaign dispatches.

Permission & Privacy Notice

Having a phone number does not equal permission. Keep consent, opt-outs, and customer context visible. Deleting or archiving a contact inside Option CRM only affects your workspace database—it never alters or deletes contacts on your mobile phone or Google account.