Refund & Cancellation Policy
Manual-payment beta access is a digital service. This policy describes the normal rule while preserving rights that applicable law makes mandatory.
1Before approval
Submitting a transaction reference does not activate access. If a payment cannot be matched, it remains pending or is rejected. Contact support with the order reference; never share a UPI PIN or banking password.
2After activation
Because access is provisioned immediately after manual verification, approved and activated digital plans are generally non-refundable for change of mind, unused capacity, WhatsApp restrictions, third-party outages or failure to use the service.
3Exceptions
A correction or refund may be considered for verified duplicate debit, an amount credited against an order that cannot be provisioned, or where applicable law requires it. Evidence and bank reconciliation may be required.
4Coupons and trials
Coupons have no cash value. Trial access may end at expiry, credit exhaustion or policy violation and is not exchangeable for money.
5Cancellation
Manual-payment plans do not auto-renew, so no recurring mandate needs cancellation. Stopping use does not automatically delete historical audit, security, billing or campaign records.